Returns & Exchanges
At MiLi, we stand behind the quality of our innovative electronics and offer a 30-day window for returns or exchanges on all original purchases. To be eligible, items must be in their original packaging and in new, functional condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email to ensure your electronic components are tracked and insured.
- 3.Package Securely
Place the product in its original box with all included accessories and cables, then secure it in a sturdy shipping carton to prevent transit damage.
- 4.Receive Your Refund
After our technicians inspect the returned hardware, your refund or exchange will be processed within 5-7 business days to your original payment method.