Frequently Asked Questions
Everything you need to know about MiLi electronics and services.
What kind of warranty comes with MiLi products?
All MiLi electronic devices come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for open-box electronics?
We offer a 30-day return policy. If the box is opened, the product must be in its original condition with all cables, manuals, and packaging included to receive a full refund.
Are MiLi chargers and power banks MFi certified?
Yes, all MiLi charging accessories designed for Apple products are fully MFi certified to ensure safety and compatibility with your devices.
Do you offer technical support for product setup?
Absolutely. Our technical support team is available via live chat and email from 9 AM to 6 PM EST, Monday through Friday, to assist with any setup or troubleshooting needs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.